Delivery
Soft Grass UK delivers to mainland UK only. For other destinations, please enquire.
UK Mainland Delivery
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| Order Type | Rate (GBP) |
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| Standard | £5.95 |
| 2 x 5 Roll | £15.00 per roll |
| 2 x 10 Roll | £22.00 per roll |
| 2 x 25 Roll | £38.50 per roll |
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* UK (Mainland) does NOT include the following areas:
- Jersey
- Guernsey
- Scottish Isles
- Northern Ireland
- Republic of Ireland
- Isle of Man
- Isle of White
Delivery Times
If all your items ordered are "In Stock" we will usually dispatch it immediately, you should receive your order within 3 to 5 business days. Should any items be "Out of Stock" (this is indicated in the product details) your first delivery will be with you within 14 to 28 days. Items which are out of stock will be sent at no extra charge to you after your first delivery, our most up to date availability dates can be found in product details.
A signature is usually required on receipt, so it may be more convenient for you if we deliver to your work or an address of a friend.
Rates & Taxes
Orders within the EU
All prices are subject to VAT and charged at the current rate of 17.5% where applicable and this is chargeable on all orders within the European Union & UK. In some cases customers in the EU can submit a vat number for us to declare to HM customs and Excise, therefore VAT will not be applicable in those cases.
Orders outside the EU
For orders outside the EU, VAT will be deducted from the cost of the goods AFTER the order has been completed and only if the country of destination is correctly selected (Channel Island customers should select Channel Islands from the country field, NOT UK). Destinations outside the EU may be subject to import duty. These are not included in our prices and are the responsibility of customers to pay on or after receipt of goods.
Returns
With all orders (excluding samples) will be a postage label to return your goods.
Please read our returns policy for more information regarding the returning of goods.
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